Bookings, stylists and product stock for independent salons.
A salon owner sets up the diary, then keeps using the paper one beside it.
Retention: feedback in exchange for access
Access in exchange for answers: the trial or the product keeps going as long as the answers do.
Gives: The salon plan free for a month per accepted loop
Asks: Five questions from the front desk
Planbrand's workspace, with answers in it. Hairspex's hub has the same screens, filed under The diary, Stock, Reminders and Leaving.
The weekly loop
Five questions on the diary, stock, reminders. Every answer is scored for how specific it is; a complaint earns what a compliment earns.
- 1What did you write in the paper diary this week that you could not put here?
- 2Which stock count was wrong, and how did you notice?
- 3Which reminder did a client mention, and which one did they complain about?
- 4What takes longer here than on paper?
- 5What would make you throw the paper diary away?
What Hairspex learns
- What the paper diary still does better
- Where stock counts drift
- Which reminders clients notice
Anyone who stops gets three exit questions: what made you stop, what would have kept you, what did you expect. Scored like any answer, credited, and read first by the Insights model.
This page describes Hairspex's setup on Feedbank. Figures appear only where the brand has published them.