Online tutoring for school exams, matched by subject and by the teacher's style.
A student has two sessions and the parent does not book a third.
Insight: structured answers to act on
The hub files every answer by topic and screen, and the model names the core reasons behind them.
Gives: A free session per two accepted loops
Asks: Five questions from the student and the parent
Planbrand's workspace, with answers in it. MaximaStar's hub has the same screens, filed under The match, The session, Progress and Leaving.
The weekly loop
Five questions on the match, the session, progress. Every answer is scored for how specific it is; a complaint earns what a compliment earns.
- 1What did the tutor do in the second session that helped more than the first?
- 2What did you want them to go over that they did not?
- 3What did you understand after the session that you did not before?
- 4What would make you book the next one?
- 5What did the parent ask you after the session?
What MaximaStar learns
- What a good match looks like in the student's words
- What sessions skip
- Why third sessions are not booked
Anyone who stops gets three exit questions: what made you stop, what would have kept you, what did you expect. Scored like any answer, credited, and read first by the Insights model.
This page describes MaximaStar's setup on Feedbank. Figures appear only where the brand has published them.