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Reachet mark
Case study · Local offers network

How Reachet uses Feedbank

Pay Reachet with Feedbank →

Local businesses publish offers and pay only for verified leads; hosts pass them on.

The moment it loses people

A host lists a space, gets one lead, and never comes back to the dashboard.

The pattern

Insight: structured answers to act on

The hub files every answer by topic and screen, and the model names the core reasons behind them.

The trade

Gives: A month of host Pro per accepted loop

Asks: Five questions on the listing flow and the first lead

The door, live at /pay/reachet
Reachet's door on a phone: Pay Reachet with Feedbank, what you get, what you give, and the button to start the first loop
The hub, as every brand's team sees it
The hub: accepted answers this month, answers that need a reply, credits issued, topic filters and the first answers

Planbrand's workspace, with answers in it. Reachet's hub has the same screens, filed under Listing a space, The first lead, Payouts and Leaving.

The weekly loop

Five questions on listing a space, the first lead, payouts. Every answer is scored for how specific it is; a complaint earns what a compliment earns.

  1. 1What did you expect to happen after your first lead arrived, and what happened instead?
  2. 2Where in listing a space did you stop to think, and what were you unsure about?
  3. 3Which number on the dashboard did you look for first?
  4. 4What would make you check Reachet weekly?
  5. 5What did a lead cost you in time, and was it worth it?

What Reachet learns

  • Where the listing flow stalls
  • What hosts need to see to trust a payout
  • Why one-lead hosts go quiet
At the moment of leaving

Anyone who stops gets three exit questions: what made you stop, what would have kept you, what did you expect. Scored like any answer, credited, and read first by the Insights model.

This page describes Reachet's setup on Feedbank. Figures appear only where the brand has published them.