A scheduling link that knows the whole team's calendar, not just one person's.
The link is set up once, shared twice, and the team goes back to emailing times.
Retention: feedback in exchange for access
Access in exchange for answers: the trial or the product keeps going as long as the answers do.
Gives: The team plan free for a month per accepted loop
Asks: Five questions after the first bookings
Planbrand's workspace, with answers in it. Whenee's hub has the same screens, filed under The link, Team availability, Bookings and Leaving.
The weekly loop
Five questions on the link, team availability, bookings. Every answer is scored for how specific it is; a complaint earns what a compliment earns.
- 1Which booking came through the link, and which came by email anyway?
- 2What did the availability show that was wrong for someone on the team?
- 3Where did you share the link, and what happened?
- 4What would make the whole team use it?
- 5What did a client say when they used it?
What Whenee learns
- Where email still wins
- Why team availability is wrong
- What clients say about the link
Anyone who stops gets three exit questions: what made you stop, what would have kept you, what did you expect. Scored like any answer, credited, and read first by the Insights model.
This page describes Whenee's setup on Feedbank. Figures appear only where the brand has published them.